Basic Company Values

Basic Company Values

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Vision

For over 130 years we have been safeguarding the assets and values created by the people. Our modern business solutions create the most complete foundation for a safe future, securing our leading market position.

Values

The power of Croatia Insurance lies in the people who in a modern and responsible way carry out their daily responsibilities. The sources of our values are:

FOCUS ON CUSTOMERS
Our customers are at the heart of our business. For the goal of an increased customer satisfaction, we are constantly working on optimizing our business processes and improving the availability of our service through developing our branch office network and keeping up to date with the most modern digital technologies.

PROFESSIONALISM
Education and proactive approach of all employees strengthen our business expertise.

SPEED / AGILITY
With the optimization of our business processes and the development of new digital solutions leading to an efficient decision making process, we are simplifying our business operations for the benefit of our customers.

TRUST / RESPONSIBILITY
With a responsible management of resources and timely and fair processing of insurance claims, we are fulfilling the promise given to our customers.

INNOVATION
In line with the global trends in the insurance industry, we encourage the out of the box thinking and promote a strong culture of innovation throughout our organization.

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